Delete your Momo account

Last updated: 17 September 2026

This page explains how to delete your account in Momo, the pet-friendly places app published on Google Play and the App Store, and what happens to your data when you do.

Delete your account in the app

  1. Open Momo and sign in.
  2. Go to Profile, then Settings.
  3. Tap Delete Account and confirm.

Your account is deleted straight away. Deletion is permanent and cannot be undone.

Request deletion without the app

If you no longer have the app installed, or cannot sign in, email momomart.limited@gmail.com with the subject Delete my Momo account. Send it from the email address you signed up with, or tell us the address or the Google or Apple sign-in you used. We confirm the request and delete the account within 30 days.

What is deleted

What is kept

Anonymised crash and diagnostic data that cannot be linked back to you may be kept for up to 90 days. Records we are required to keep by law are kept only for as long as the law requires.

See our Privacy Policy for more about how we handle your data, or Support for other questions.